HOW TO SHOP

Welcome to ERISA.

We’re delighted to have you here. Follow the simple steps below to place your order and enjoy a seamless shopping experience.

Step 1: Choose Your Favorite Piece

Browse our collections and select the design you love.

Each product page includes:

• Detailed product images
• Product description and fabric information
• Size Guide
• Available colors and options (if applicable)

Once you’ve selected your preferred size and color, click Add to Cart or Buy Now.

Step 2: Review Your Shopping Cart

Before proceeding to checkout, you can:

• Review your selected items
• Update quantities
• Remove unwanted items
• Apply a discount code (if available)

When you’re ready, click Proceed to Checkout.

Step 3: Enter Your Shipping Information

Please provide the following details:

• Full Name
• Phone Number
• Email Address
• Shipping Address
• Order Notes (optional)

Kindly ensure all information is accurate to avoid any delays in delivery.

Step 4: Select Your Payment Method

ERISA offers multiple secure payment options, including:

• Credit / Debit Cards
• Bank Transfer
• Online Payment Gateways supported on our website
• Cash on Delivery (COD) (available in selected regions only)

Step 5: Confirm Your Order

Once your order has been successfully placed:

• You will receive an order confirmation email.
• Our team will begin preparing your order.
• A shipping confirmation email with tracking details will be sent once your order has been dispatched.

Please Note

• Product colors may vary slightly due to lighting conditions and screen settings.
• We recommend checking our Size Guide before placing your order.
• If you need to modify your order, please contact us as soon as possible before it has been shipped.
• Some limited-edition, Pre-order, or Made-to-Order items may require additional production time. Estimated delivery times will be shown on the product page.

Need Assistance?

If you need help choosing a size, learning more about a product, or checking your order status, our Customer Support team is always happy to assist.

Customer Support Hours
7:00 AM – 10:00 PM (GMT+7), Daily

Thank you for choosing ERISA.

We look forward to being part of your story.