RETURNS & EXCHANGES

At ERISA, we hope you love every piece you receive.

If your order arrives with a manufacturing defect, an incorrect item, or shipping damage, we are happy to assist you.

Eligible Returns & Exchanges

Returns or exchanges are accepted if:

● The item has a manufacturing defect.

● You received the wrong item.

● The item was damaged during shipping.

Request Period

Please contact us within 3 days of receiving your order.

Item Condition

Returned items must:

● Be unworn and unused.

● Have all original tags attached.

● Be returned in their original packaging.

● Be free from stains, perfume, makeup, or odors.

Sale items and products that have been worn, washed, altered, or damaged by the customer cannot be returned.

Shipping Costs

If the issue is caused by ERISA, return shipping costs will be covered by us.

Otherwise, customers are responsible for return shipping costs.

REFUND POLICY

Refunds are only issued when:

● A returned item has been approved and received by ERISA.

● A replacement item is unavailable.

Approved refunds will be processed using the original payment method.

Please allow 3–7 business days for the refund to appear, depending on your payment provider.

Shipping fees are non-refundable unless the return is due to an error on our part.